Ajay,
thank you for the quick and helpful reply.
I didn't say specifically, but I'm referring to client machines, running InfoView (and in my case CMC). When I first started in the group six months ago, it took several weeks before realizing that I had a 64-bit machine but 32-bit Java. When I got 64-bit Java, I was fine.
Everything was quiet until fairly recently, when I started getting the "Run this time" message.
I'm not sure why this all of a sudden started showing up, but I wanted to get rid of it, so installed the latest version of Java, and I mistakenly installed 32-bit Java (on my 64-bit machine)
But I suppose since I have 64-bit Java in addition to 32-bit Java, someone BO works it out and all is quiet on my machine.
But the user is still not working, getting the "Cannot launch Java Report panel". She previously got by with the irritating "Run this time" message, but then they "fixed" her machine to match Java versions, and now she's dead in the water.